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Billing & Payment Enquires (8)

Most common Billing & Payment enquiress

Client Panel Help (0)

Help to your Client Panel NOTE: (Webhosting Control Panel is NOT Client Panel)

Domain Name Enquires (24)

Providing all enquires for Domain Name related services.

Email Settings/Spam Email FAQ (1)

Info about AlphaElite's Email Setting and Stopping Spam messages.

FTP (File Transfer Protocol) FAQ (3)

File Transfer Protocol is a method to transfer files to your server.

MySQL Database FAQ (2)

Simple FAQ to answer your needed informations on MySQL

Others (0)

What to do if you have more enquires not listed in this knowledgebase.

Pre-Sales Information (19)

Answers to all your common sales questions.

Web Hosting Enquires (18)

FAQs on web hosting related issues

Web-Hosting Control Panel Help (0)

Help to your WCP (Webhosting Control Panel) NOTE: (Client Panel is not Webhosting Control Panel)

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 Where can i obtain FTP clients?

There are a few places to get a FTP program. Below are a few of the sites that we recommends:...

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DirectAdmin is a web-based control panel used to administer your hosting account online. It...

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Your web hosting account will be activated within 24 hours upon receipt of payment. An...

 Can I upgrade/downgrade my plan at any point of time? Will there be any fees incurred?

You may upgrade to a better plan with more allocated resources at any point of time....

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We do have overseas clients hosting their websites and emails with us. However, payment by...