Knowledgebase

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Billing & Payment Enquires (8) Most common Billing & Payment enquiress	Client Panel Help (0) Help to your Client Panel NOTE: (Webhosting Control Panel is NOT Client Panel)	Domain Name Enquires (24) Providing all enquires for Domain Name related services.
Email Settings/Spam Email FAQ (1) Info about AlphaElite's Email Setting and Stopping Spam messages.	FTP (File Transfer Protocol) FAQ (3) File Transfer Protocol is a method to transfer files to your server.	MySQL Database FAQ (2) Simple FAQ to answer your needed informations on MySQL
Others (0) What to do if you have more enquires not listed in this knowledgebase.	Pre-Sales Information (19) Answers to all your common sales questions.	Web Hosting Enquires (18) FAQs on web hosting related issues
Web-Hosting Control Panel Help (0) Help to your WCP (Webhosting Control Panel) NOTE: (Client Panel is not Webhosting Control Panel)

Most Popular Articles

Are you able to register foreign domain names (eg .us/.uk/.eu/.in/.mn )?
Please contact us to enquire for the availability and pricing of country-specific domain names that are not listed in our website. Certain...
Views: 294

Can I upgrade/downgrade my plan at any point of time? Will there be any fees incurred?
You may upgrade to a better plan with more allocated resources at any point of time. There is no administrative fee involved. You only...
Views: 288

Do you allow adult content, gambling operations, media/game/software download sites on your servers?
Adult content, gambling operations, media/game/software download sites are strictly prohibited on our servers as stated in our TOS and AUP.
Views: 273

Do you accept international orders and credit cards?
We do have overseas clients hosting their websites and emails with us. However, payment by credit card is only meant for non-local clients.
Views: 261

I don't know what my FTP address is!
Your FTP address is ftp.yourdomain.com. Alternatively, you can also use ftp.alphaelite.com.sg with your username/password
Views: 257