Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
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Categories
 Billing & Payment Enquires (8)Most common Billing & Payment enquiress |
Client Panel Help (0) Help to your Client Panel NOTE: (Webhosting Control Panel is NOT Client Panel) |
Domain Name Enquires (24) Providing all enquires for Domain Name related services. |
| Email Settings/Spam Email FAQ (1) Info about AlphaElite's Email Setting and Stopping Spam messages. |
FTP (File Transfer Protocol) FAQ (3) File Transfer Protocol is a method to transfer files to your server. |
MySQL Database FAQ (2) Simple FAQ to answer your needed informations on MySQL |
| Others (0) What to do if you have more enquires not listed in this knowledgebase. |
Pre-Sales Information (19) Answers to all your common sales questions. |
Web Hosting Enquires (18) FAQs on web hosting related issues |
| Web-Hosting Control Panel Help (0) Help to your WCP (Webhosting Control Panel) NOTE: (Client Panel is not Webhosting Control Panel) |
Most Popular Articles
 Can I upgrade/downgrade my plan at any point of time? Will there be any fees incurred?You may upgrade to a better plan with more allocated resources at any point of time. There is no administrative fee involved. You only... Views: 246 |
| Do you allow adult content, gambling operations, media/game/software download sites on your servers? Adult content, gambling operations, media/game/software download sites are strictly prohibited on our servers as stated in our TOS and AUP. Views: 229 |
| I don't know what my FTP address is! Your FTP address is ftp.yourdomain.com. Alternatively, you can also use ftp.alphaelite.com.sg with your username/password Views: 209 |
| Do you accept international orders and credit cards? We do have overseas clients hosting their websites and emails with us. However, payment by credit card is only meant for non-local clients. Views: 206 |
| Are you able to register foreign domain names (eg .us/.uk/.eu/.in/.mn )? Please contact us to enquire for the availability and pricing of country-specific domain names that are not listed in our website. Certain... Views: 170 |
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