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Privacy Policy

Privacy Policy

This Privacy Policy applies to prospective, current and former customers and the public. AlphaElite LLP hereby reserves the right to amend, modify or suspend this Privacy Policy at any time in our sole discretion without prior notice. You acknowledge and agree that it is your responsibility to review this policy periodically to be aware of any revision. All changes will be effective upon being posted at this location. Your continued use of this site constitutes your acceptance of any changes to this Privacy Policy.

Collection of information
When you place an order through our web site, you have to first register with us using certain personally identifiable information including but not limited to your full name, mailing address, email address and phone number. This is to allow us to process your order, provide you with the products or services purchased, render assistance with regards to technical support issues, notify you about your account and communicate with you on new products, services and promotions. By purchasing our products or services, you agree to provide and maintain accurate, complete and updated information.
We sometimes collect non-identifiable information during your visit to our web site to allow us to improve our web site and your online experience. We may also analyze this information for statistics and to help us understand trends and patterns. Non-identifiable information such as internet protocol addresses, web site access dates and times and clickstream behaviour is collected through is use of various tracking technologies which include cookies and web beacons. A cookie is a small text file that is sent to your computer via your web browser when you visit our web site. It can remember certain information indicated by you previously to better serve you upon returning to our web site. You can set your browser to block, disable or remove cookies. However, if you do so, some web pages may not work properly.

Disclosure of information
We do not sell, rent or lease your personal information to others. Personal information may be disclosed to third parties acting on our behalf and under our instructions to help us deliver products, services and information. We may also release non-identifiable information to investors and potential partners on an aggregated basis. In circumstances where we decide to sell, buy, merge or partner other companies or businesses for strategic or other business reasons, it is our practice to seek appropriate protection over the disclosure or receipt of personal information. Please be aware that we may be required to disclose personal information in connection with law enforcement, judicial process, regulation, fraud, public interest, national security, violation of our terms of service or use and protection against imminent harm to our safety, properties and rights.

Links to other web sites
Our web site may contain links to other web sites for your convenience and information. We are not responsible for the privacy practices or the content of the web sites not operated by us. You should review the privacy policy of any company before submitting your personal information.

Data security and integrity
To protect against unauthorized access, misuse, alteration and loss of data collected, we implement appropriate processes and measures including but not limited to the use of passwords, firewalls and anti-virus and malware detection softwares. You should understand that no data transmission over the internet is 100% secure from intrusion and we have used and will continue to use reasonable efforts to safeguard your data.
When sending a payment by means of a credit card via PayPal, your financial information such as credit card number is protected using Secure Sockets Layer (SSL) technology with an encryption key length of 128-bits (the highest level commercially available). We do not have access to any financial information submitted to PayPal to process a credit card transaction.

Access to and accuracy of your information
We rely exclusively on you for our information about you. If you are an existing customer, you can review and edit your personal information by logging in to our client support panel at http://client.alphaelite.com.sg to ensure that there is no interruption in our communications with you.

Questions or concerns
If you have questions or concerns with respect to our privacy practices, please write to us at the following address:

AlphaElite LLP
809 French Road
#01-190
Kitchener Complex
Singapore 200809

 

 

 

Last revised: 14 September, 2008